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overview Nancy Gordon, ScD, has been a research scientist and program evaluation consultant in the Health Care Effectiveness group at the Kaiser Permanente Northern California Division of Research since 1985. She has a master’s degree in counseling psychology from the University of California, Santa Barbara; and a doctor of science in applied behavioral sciences from the Harvard School of Public Health. Dr. Gordon’s experience includes being director of the triennial Kaiser Permanente Northern California Adult Member Health Survey and serving as an evaluation consultant/director for many patient education/health promotion and innovative primary care health services sponsored by the Kaiser Permanente Medical Care Program. She has also frequently served as a consultant for the evaluation of programs aimed at improving knowledge and practices of clinical staff.

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